customer service delights

In this day and age, it is a rarity that any company actually delights their customers.  A lot of companies like to talk about customer satisfaction, but very few actually deliver on these promises.  Perhaps companies like Twitter or Get Satisfaction are changing this paradigm by creating a face to the faceless brands and a […]

london summer

Typical London summer always includes BBQ in the rain at least once.

oh, the swedes. funny as ever.

You gotta hand it to my Swedish friends for being quite entertaining.  I recently learned that during Midsummer festivities it is tradition to hop around the maypole and sing Små grodorna dans (the frog dance). In fact, I only learned this because lovely Bjorn was kind enough to sing to me during dinner on Midsummer […]

tomtom for girls?

I was nearly bummed that I just invested in the TomTom 540 Live and then I get hit up by the fine folks at TomTom with a newsletter blast annoucing that there is a TomTom for ladies.  Yes, that is right.  They have created a female friendly TomTom called the White Pearl Special Edition. It […]

have karaoke in box, will travel

OMG, people.  I have finally struck gadget gold in the neverending quest to fill my closet with the most amount of useless crap. A little back story… Recently I had the pleasure of visiting a Japanese hostess bar right here in London.  It isn’t as dodgy as one might think.  It was actually a bar […]

discover awesome music with spotify playlists

Hopefully you have been lucky enough to try out Spotify, the Skype of music.  Spotify is a new music service that offers unlimited streaming of virtually any track or artist you can think of (especially Abba being that they are Sweden based).  If you haven’t heard of them, then you must live under a rock […]

things a VC will never say

Everyone loves a bit of work humour… VC Non Admissions View more Microsoft Word documents from vcobserver.