I have just spent 35 minutes fiddling around with getting my Plantronics CS60 USB headset working with my Skype. It was working previously, but then something went terribly wrong and everytime I plugged in the USB to the hub, it gave me device not recognised and wouldn’t work. I attempted to troubleshoot this in the usual methods. Unplugged all USB, tried to plug into different ports, re-installed the drivers, restarted Windows – all to no avail. Then I did a search on Platronics site for unrecognised USB device.
Here was their genius technical advice.
![Media_httpwwwnerdgirl_ccggx](http://nerdgirl-wp.s3.amazonaws.com/import-exte/svlznvwfFthlxhbnosEjyDiuIrlJAsdFdvtskwwhsGBcnCBIAzjhBdDmaDrj/media_httpwwwnerdgirl_CCggx.png.scaled500.png)
Yes, folks. They told me to unplug the USB and the a/c adapter.
Guess what?
Yes. It worked. The one thing I hadn’t done was unplug both at the same time. Um. Right. Super lame.
BTW, if you want a super kick ass headset to use with Skype I highly suggest the Plantronics CS60 Wireless Headset System with USB
![Media_httpwwwassocama_cdpee](http://nerdgirl-wp.s3.amazonaws.com/import-exte/AquimnilwoCGkyGqianwkAJBumIgolhFgppjycuudjqDvmhyEDAIzxbzDuhj/media_httpwwwassocama_cdpEe.jpg.scaled500.jpg)
and now that you know the super secret troubleshooting trick, it should be smooth sailing.